Fees & FAQ's

Yes. To understand how your body is functioning, Gianmarco will gently assess your movement, muscle tone, and joint mobility.

This might include hands-on testing or guided movement to help identify areas of tension, restriction, or imbalance.

You may be asked to remove a layer of clothing so the area can be examined clearly so it’s best to wear loose, comfortable clothing (like gym wear). Towels can always be provided for your comfort. 

This step is key in forming a clear, holistic picture of your body and how best to support it.

Treatment is completely tailored to your needs and may include a combination of:

• Soft tissue release to ease muscular tension
• Joint mobilisation or manipulation (including the familiar ‘click’ technique, only if appropriate and safe for you)
• Dry needling or acupuncture to support pain relief and relaxation
   

Gianmarco may also share simple, effective exercises to do at home along with practical advice on posture, breath, or lifestyle habits to support long-term results.
You will  have time to ask questions at any stage, and your comfort is always prioritised throughout the session.

This varies from person to person. Some feel significant improvement after just a couple of sessions, while others with more complex or long-standing issues may benefit from a longer-term approach. You will always receive clear, honest guidance tailored to your needs.

You don’t need a GP referral to book a session though some insurance providers may request one, so it’s worth checking if you plan to claim.

Yes. Osteopathy can be a gentle and supportive way to ease common discomforts during pregnancy, such as back, pelvic, or postural strain. Treatments are always adapted to prioritise your safety and comfort.

Yes. Physiotherapy is an effective long-term solution for conditions like arthritis, sciatica, postural imbalances, and recurring sports injuries. The focus is on both symptom relief and addressing the root cause to support long-term improvement.

Medical acupuncture is based on modern anatomy and neurophysiology, rather than traditional concepts like Qi or meridians. It’s used to stimulate the nervous system, improve blood circulation and support healing often as part of a broader treatment plan.

Most people can safely benefit from acupuncture. That said, there are some conditions where it may need to be adapted or avoided. Before we begin, we will always review your health history to ensure the treatment is appropriate and safe for you.

BUPA - Physiotherapy treatment (under the name Physiholistic Ltd) 

BUPA - Osteopathy treatment (under ‘Gianmarco Oliviero’) 

AXA  - Physiotherapy (Gianmarco Oliviero) 

WPA - both Physiotherapy and Osteopathy

Yes, you’re very welcome to book. If your insurer isn’t listed, we recommend contacting them directly to confirm whether your policy allows you to self-pay and claim reimbursement.

We will provide you with the necessary invoices and documentation to support your claim, making the process as straightforward as possible.

Before confirming your appointment, it’s helpful to have the following information ready:

1. Your membership or policy number
2. An authorisation code or claim number
3. Details of your approved sessions or spending limit
4. Your excess amount (if applicable)
5. Your policy renewal date

Once you have these details, simply email us at physiholistic@gmail.com  and we’ll guide you through the booking process and arrange your appointment.

Many health insurance policies include an “excess,” which is a fixed amount you are required to pay before your insurer contributes to the cost of your treatment. This is typically a one-off payment per policy year and resets when your policy renews.

In most cases, the excess is paid directly to the clinic following your initial sessions. If you’re unsure of your excess amount or when it resets, it’s always best to check with your provider so you know what to expect.